Privacy policy
Introduction
Boston Tea Party Cafes ("BTP," "we," "us," or "our") is committed to
protecting and respecting your privacy. This privacy policy explains how we collect, use, and protect your personal data, as well as your rights and how the law protects you.
BTP is the data controller responsible for your personal data as outlined in this policy. If you have any questions or concerns about this privacy policy, please contact us at [email protected].
Scope of this Policy
This privacy policy applies to data collected through our website,
when you visit our cafes, use our Order and Pay and feedback platforms, sign up for our loyalty club, email alerts, offers, or WiFi, and when you contact us for any reason. This policy supplements other notices and privacy policies we may provide on specific occasions.
The Data We Collect About You We may collect, use, store, and transfer different kinds of personal data, including:
• Identity Data: Name, date of birth, gender, and contact details.
• Contact Data: Email address, telephone number, and location details.
• Technical Data: Internet protocol (IP) address, browser type and version, time
zone setting, operating system, and other technology on the devices you use to access our website.
• Usage Data: Information about how you use our website, services, and
products.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
We do not collect any Special Categories of Personal Data about you.
How We Collect Your Data We use different methods to collect data from and about you, including:
• Direct Interactions: When you fill in forms, create an account, log into our WiFi, subscribe to newsletters or loyalty clubs, or contact us.
• Automated Technologies: We may automatically collect data through cookies
and other technologies as you interact with our website.
• Third Parties or Public Sources: We may receive personal data about you from analytics providers, social media platforms, and service providers.
How We Use Your Data We will only use your personal data when the law allows us to.
We may use your data for the following purposes:
• To perform a contract with you, such as processing orders or bookings.
• To comply with our legal obligations.
• To manage our relationship with you, including sending you updates or surveys.
• To administer and protect our business, including improving our website and
ensuring its security.
• To send you marketing communications if you have opted in.
Cookies
Our website uses cookies to distinguish you from other users and provide you
with a better browsing experience. You can set your browser to refuse cookies, but this may affect the functionality of our website. For more information, please see our cookie policy.
Data Sharing
We may share your personal data with third-party service providers who assist us in operating our website, processing orders, or providing services to you. We may also share your data with law enforcement agencies, professional advisors, or in connection with a business transfer.
International Data Transfers
If we transfer your personal data outside the UK, we will ensure it is protected by appropriate safeguards, such as contracts approved for use in the UK. Please contact us if you want further information on such transfers.
Data Security
We have implemented appropriate security measures to protect your
personal data from unauthorised access, use, or disclosure. We regularly review these measures to ensure their effectiveness.
Data Retention
We will only retain your personal data for as long as necessary to fulfil
the purposes we collected it for, including any legal, accounting, or reporting
requirements. The retention period will depend on the type of data and the purpose for which it is held.
Your Legal Rights
You have the right to:
• Request access to your personal data.
• Request correction of any inaccurate data.
• Request erasure of your personal data where applicable.
• Object to processing based on legitimate interests.
• Request restriction of processing.
• Request the transfer of your personal data to another party.
• Withdraw consent at any time where we rely on your consent to process your data.
To exercise these rights, please contact us at [email protected]. We may need to verify your identity before processing your request.
Third-Party Links
Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect data about you.
We are not responsible for the privacy practices of these third parties and encourage you to read their privacy policies.
Changes to This Policy
We keep this privacy policy under regular review and may update it from time to time. This policy was last updated on 17th October 2024.
Contact Information
If you have any questions or concerns about this privacy policy, please contact us at [email protected] or by writing to Boston Tea Party HQ,
75 Park Street, Bristol BS1 5PF.